The Raspy Dispatcher was dreamed up between 911 calls at the very beginning of my career. After earning a degree in criminal justice and completing a 24-month training program, I knew two things: first, the world needs more dispatchers—and second, we need better education around the job and the application process.
What began as a YouTube channel has grown into a full-fledged LLC.
Today, The Raspy Dispatcher is dedicated to educating the public about the vital role of 911 dispatchers, guiding aspiring dispatchers through the hiring process, and empowering those already in the field with resources, support, and community.
Did you know that some 911 centers are reporting vacancy rates as high as 70%?
Why does this matter?
911 centers facing staff shortages are pushing their current dispatchers into mandatory overtime, leading to burnout. Not only are the dispatchers being overworked, but citizens are also left waiting longer for someone to respond to their emergency calls. We need more dispatchers, are you ready to answer the call?
Grab your free copy of Start Here: A Step-by-Step Guide to Becoming a 911 Dispatcher! Packed with essential insights, this guide breaks down the job’s unique demands, walks you through the application process and timeline, and includes helpful worksheets to get you organized and focused.
It’s the perfect starting point for exploring a career in 911 dispatch and finding the agency that’s right for you.
Thinking about a career in emergency communications? Join us for Unpacking the Process, a free, informative webinar that walks you through what to expect when applying for a job as a 911 dispatcher. We’ll break down the application process, common testing requirements, and what departments are really looking for in a candidate.
Whether you're just exploring the field or already preparing to apply, this session will help you feel more confident and ready for what’s ahead.
This 17-page guide is your ultimate tool for mastering the dispatch panel interview. Inside, you’ll find six steps to seal the deal, a breakdown of the S.T.A.R. interview method, a department research worksheet, 50 sample questions, 10 must-ask questions, and 10 polished answer examples using the S.T.A.R. method.
With this guide, you’ll be fully prepared to stand out and ace your interview with confidence.
These sessions simulate the real panel interview environment, giving applicants the opportunity to practice answering the types of questions they’re likely to face—questions that test their ability to stay calm under pressure, communicate clearly, and think critically. Participants receive constructive feedback to help refine their responses, improve their confidence, and better showcase their strengths.
Join Ashley as she sits down with current and former 911 dispatchers, along with the companies that support them, to explore the highs, challenges, and raw realities of a job where your everyday is someone’s worst day.
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