Headsets and Hilarity Combating Burnout With Humor With Josh Miller

In this episode of Let's Talk Dispatch, we chat with a newly promoted Fire Communications Supervisor who has been dispatching for five years. Josh Miller shares their journey from Fire Explorer to Reserve Firefighter, discuss the challenges of burnout, and explain how humor and creativity have helped them stay grounded in high-stress situations. Discover how their viral Dispatch It videos and CalAPCO presentation inspire others to handle the weight of the job with laughter and humanity.

Things to Consider:

  1. How do you currently manage stress and burnout in your role, and could humor or creativity play a bigger part in your strategy?

  2. What steps can you take to bring more creativity into your work environment to build a supportive culture?

  3. How does your leadership style or communication approach impact your team’s morale during stressful times?

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